For over 60 years the Hedlund Agency, Inc. has been providing Comprehensive Benefit Packages for employers ranging from large groups to the self-employed.

We understand there are a lot of things to think about in your position. You strive to be the best at what you do. Working extra hours if needed. Listening to issues that arise. Keeping up on the industry in which you serve. With the demands of day to day tasks, it’s sometimes challenging to stay on top of your insurance benefits program- especially the employee to consumer service aspects of it.

We can help…

Hedlund Agency, Inc. is on your side. We’re dedicated to increasing the customer service you receive from your insurance benefit companies. We’re not an insurance provider or carrier, but rather a link to your providers.

Saving you time. Resources. Finances.

With our employee benefit experience, we can simplify your job. Our goal is to help you and your employees to get the most from the carrier you have chosen. We feel any good benefit plan should be accompanied by good service.

Our specialists will handle:

  • Employee enrollments
  • HIPAA compliance provisions
  • Review and summarization of monthly claim utilization
  • Tracking of high cost claims
  • Assistance with pre-authorizations, claim problems and filing appeals
  • Extended customer service
  • Preparation of annual bid specifications
  • Employee meeting to go over benefits
  • Assistance with Cobra
  • Assistance with Wellness Programs